Canada Post mail disruption

Please be aware that the following will be delayed during a Canada Post mail disruption:
  • Paper monthly statements and anything sent through the mail (debit cards, credit cards, etc)
  • Collabria Credit Card statements sent by mail

Nov 5, 2025 POS/ATM Service Disruption

We have been made aware of an ATM/POS outage whereby some members have had transactions duplicated, and BVCU is working hard with our service provider to identify the outages. However, in the meantime if you are experiencing any difficulties in this regard, please contact your branch for immediate support. 
We apologies for any inconvenience this may cause. 

Member Security Fee

October 15th: this annual fee of $3.75 is being charged to our members who have online banking. It covers the enhanced security measure in place to protect our membership against risking cyber threats, phishing, and other fraudulent activity. We encourage our members to remain vigilant in protecting their information to ensure the most is being done to protect against external security threats.

Hello,

Our Auditor requests that you carefully examine your statement. If you notice any discrepancies, please report them directly to our auditor, Mowbrey Gil LLP, attention Mattea Mowbrey, at (780) 461-3800.
Thank you for your assistance.

We want to stay in touch!

We won't email often, but when we do, it's because we have something we are sure is important to you and your finances. 

Banking with a purpose

For us, banking with purpose means connecting values with finances. BVCU's values include cooperation, integrity, innovation, service, inclusion, and citizenship. These values coupled together with our people (not only our members but also our employees and partners) make us stronger. 

We’re deeply committed to our communities and members, so much so that our members are at the centre of everything we do. It is woven into our DNA to provide a responsive, friendly, and effective means to financial security.  Together, we will continue working towards financial fitness while supporting strong local communities.
Rates
Our business rates are market-competitive and loans can be customized to meet your financial needs. Contact us to set up an appointment to determine which loan or mortgage is most suitable for you.
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