Mobile Text Banking

Your personal information is always secure as the only information that is transmitted is your account balance or your recent account activity. Even if you lose your phone, no one will be able to make changes to your account, steal funds or personal or financial information. And, it's quick and easy to cancel mobile banking if needed.

Ready to sign up?

Getting started with mobile banking is easy. All you need is access to online banking. Don't have online banking access? Contact your branch to sign up today.

If you're already an online banking user:

1. Login to your online banking account

2. Click on the Account Services Tab

3. Click on Manage Mobile Banking

4. Enter your mobile phone information

5. You'll receive a text message with your passcode

6. Confirm your passcode and select the accounts you want to access with mobile banking

Once you've signed up, it's easy to use.

Account Balance

To check your account balance, simply text BAL to 66639. Within moments, you will receive a text message with your account balance information.

All Account Balances

To check all of your account balances, simply text BAL ALL to 66639 (MONEY). You'll receive a text message with the balance information for all your selected accounts.

Transaction History

To view your recent account activity, simply text ACT to 66639 (MONEY). You'll then receive a text message with your five most recent transactions on your account.

And, to make it even easier, you can save the short code in your phone for quick and easy access.

Additonal Keyword Commands

With text banking, you can text any of the following keyword commands to MONEY (66639) to receive account information on your mobile phone. These commands are not case-sensitive.

 BAL - Provides the balance from your primary account. Can be used to access specific account information if you enter it in the format BAL <account nickname>. For example, if you have set CH1 as your chequing account nickname, text BAL CH1 to MONEY (66639) to receive the balance for that account.

• BAL ALL - Provides balances for all accounts you have set for text banking access.

 ACT - Provides account activity for your primary account. Can be used to access specific account information if you enter it in the format ACT <account nickname>. For example, if you have set CH1 as your chequing account nickname, text ACT CH1 to MONEY (66639) to receive account activity for that account.

• INFO - Provides contact information for Bow Valley Credit Union.

• HELP - Provides a list of the keyword commands and account nicknames.

• STOP - Permanently deletes your phone from text banking access.

• DISABLE - Temporarily disables your phone from text banking access.

 

 

 

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