Contact Us

At Bow Valley Credit Union, we want to hear from you. If you have any questions regarding the site, our products and services, or general comments or concerns, please feel free to fill out the General Feedback form and let us know.

Lost or Stolen Cards

Contact us immediately if:

  • Your MemberCard Debit Card or MasterCard is lost or stolen
  • You notice unauthorized activity on your accounts

MasterCard

  • Lost or Stolen:  1-800-567-8111 (1-800-Lost-111) Toll Free in Canada/USA
  • Or 1-306-566-1276 (collect)

MemberCard Debit Card

  • Lost or Stolen: 1-888-277-1043

Toll Free Number

To reach any of our locations Toll Free, please call 1-800-207-0068.
 

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